Hummingbird Pediatrics

Appointments

We highly recommend making appointments. Please notify our office in advance if you are running late or unable to make your appointment. Our staff will do their best to re-schedule you promptly.

For scheduling purposes, every sibling will need to have an appointment in order to be seen by the physician.

• Late arrival policy: Patients arriving more than 15 minutes late may be asked to reschedule their appointment.
• No-show Policy: If you do not call to notify us of either cancellation or tardiness, you will be considered a no-show. If you have three no-shows, you may be discharged from our clinic.

Asthma Patients

In order to be up-to-date, patient needs to be seen every 3 months to be eligible for prescription refills.

Vaccine Policy Statement

At Hummingbird Pediatrics we believe vaccines prevent serious illness and save lives. For this reason, we require all our patients to be vaccinated, following the vaccine schedule recommended by the Centers for Disease Control and the American Academy of Pediatrics.

Based on all available literature and current studies, vaccines do not cause autism or other developmental disabilities. Thimerosal, a preservative that had been in vaccines for decades but is no longer in any vaccine we administer, does not cause autism or other developmental disabilities.

Please be advised that delaying or breaking up the vaccines to give one or two at a time goes against expert recommendations. This can put your child at risk for serious illness (or even death) and goes against our medical advice as providers at Hummingbird Pediatrics. If you should decide not to vaccinate your child despite all our efforts, we request that you find another health care provider who shares your views.

Hummingbird Pediatrics Vaccine and Wellness Visit Schedule:

 

Hummingbird Pediatrics Office Policies

OFFICE HOURS- Monday – Friday 9am – 5pm Saturday –  Sunday: Closed

NEW PATIENT POLICY – Each physician/provider requires a legal guardian/parent at the first visit. At that visit is when the parent can delegate consent to another adult to accompany the child to future visits. Please bring immunization record to first visit.

INSURANCE/PHOTO ID CARD POLICY – We require that you present your insurance card and photo identification at every visit for the protection of our patients.

IMMUNIZATION RECORD- It is the parent’s responsibility to bring the patients shot record for any well or nurse visit. There will be a $5 fee collected at the time of service if the parent requests a copy of the shot record due to loss.

PRIMARY CARE PROVIDER (PCP) POLICY- We require that we are the PCP the day of the visit. It is the parents’ responsibility to ensure that this completed prior to the visit.

LATE POLICY- Due to limited availability of appointments we ask that you arrive for your appointment on time. Should you arrive 15 minutes past your scheduled appointment time you will be subject to reschedule.

CANCELLATION POLICY- If unable to make your appointment please call to cancel within 24 hours of your scheduled time so that we may accommodate other patients. If you fail to show up to your appointment more than three times without a cancellation, you will be terminated.

WELL VISITS/PROBLEM VISITS- If a sick issue is addressed at the time of the well visit, your insurance company will be billed for both visits. Your insurance company may charge for a co-pay/deductible or co- insurance.

APPOINTMENT CONFIRMATIONS- Televox service will confirm appointments 2 days prior to appointment. Contact our receptionist should your phone number change.

TERMINATION FROM PRACTICE- We practice the right to remove a patient from our office in the following situations- gross misconduct (yelling, not being courteous of others, disrespect, any form of physical misconduct), illegal or fraudulent acts, profanity, and verbal abuse either over the phone or in person. Your insurance company will be notified of this change.

LAB RESULTS-Please call the office for the results of any lab work or imaging results. You may also access your child’s results through patient portal at your leisure.

ANSWERING SERVICES- The doctor on call will handle emergency calls only. These calls should be limited to urgent problems that cannot reasonably await regular office hours. Please be advised that Medicaid also has its own nurse line: the Medicaid Nurse First Advice line is a toll-free, round-the-clock number found on your Medicaid card.

Insurance and Billing

Please call or Email us for information specific to your insurance company and plan.

List of Accepted Insurances

Medicaid/CHIP plans:

• Traditional Medicaid
• Texas Children’s Health Plan
• Community Health Choice
• United Healthcare
• Amerigroup
• Superior Health Care

Commercial Insurance plans:

• Blue Cross Blue Shield
• Aetna- Open Access
• United Healthcare
• Cigna- Open Access
• MultiPlan (PHC)
• UMR
• Ambetter

Please call our office with any questions about insurances not listed above.

Payment Options

We accept checks, cash or credit cards. Please see our financial policy for details.